screen frozen

[sheldon1451]

my samsung galaxy tablet 10.1 is frozen. the screen shows the tablet options for power off, airplane mode or restart (i was going to shut it down), and now it's just frozen there. any assistance/suggestions will be appreciated.

 

[El Presidente]

On a lot of devices with non removable batteries, there's a way to simulate a battery pull by holding down the power button for anywhere up to 20 seconds.

Try that, it should do the trick.

 

[sheldon1451]

On a lot of devices with non removable batteries, there's a way to simulate a battery pull by holding down the power button for anywhere up to 20 seconds.

Try that, it should do the trick.

you're awesome!...thanx
it worked...

 

[El Presidente]

Happy to help!