Hi All!
Since two days ago my S8 is getting its screen shutting down.
The touch screen still working, sounds, videos, etc.
In order to get the screen back, I have to press Power twice to get back to Lock Screen, than unlock and get back to whatever I was doing.
Fun fact, if my phone is being charged, I have zero issues. Doesn't matter the source...car charger, Xbox, normal cable, etc.
It only occur when the phone is not being charged.
I have done:
Safe Mode, Wipe Cache, and Factory Reset. In all scenarios the screen still have the same behavior.
Also, the LED indicator is always solid blue when the phone is unlock/being used.
No water damaged occurred or high impact accident.
What am I supposed to do?
Since two days ago my S8 is getting its screen shutting down.
The touch screen still working, sounds, videos, etc.
In order to get the screen back, I have to press Power twice to get back to Lock Screen, than unlock and get back to whatever I was doing.
Fun fact, if my phone is being charged, I have zero issues. Doesn't matter the source...car charger, Xbox, normal cable, etc.
It only occur when the phone is not being charged.
I have done:
Safe Mode, Wipe Cache, and Factory Reset. In all scenarios the screen still have the same behavior.
Also, the LED indicator is always solid blue when the phone is unlock/being used.
No water damaged occurred or high impact accident.
What am I supposed to do?