Screen time-out

[BWRpota]

I don't know what I could have done, but, rather than allowing me to respond to a number of prompts when banking via a phone call, the screen times out before I can finish. Then I have no keyboard, and cannot respond to prompts. What's going on?

 

[Rush]

Have you tried to set the "screen time-out" to a longer settings?

 

[BWRpota]

Have you tried to set the "screen time-out" to a longer settings?

...to it's highest setting. Maybe it has something to do with power saving mode.