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Help screen will not work!

JCapp05

Lurker
I just bought the galaxy tablet for my wife as a present, I tried to turn it on to add some things to it and the touch screen wont work unless the plastic screen cover with the factory writting all over it is on it.... does it need to have cover all the time or is there a setting that needs to be changed? I dont want her to open it christmas morning and not be able to use it. They said nothing whe i bought it... Im not what you would call good with technology so anything helps ....

Thank you
 
No cover or settings are needed. You either have a dud or you are trying to use something else than your fingers to operate the screen.
 
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