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Help Screen won't rotate at all

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chevy69002000

Lurker
So far this is the absolute best phone I have owned hands down. I have a small but annoying problem of the screen not auto rotating, or rotating at all.

Yes I have auto-rotate checked, I did a G sensor cal both with it checked and not checked. I have tried Touchwiz, APEX, and Nova launchers and they all do the same thing which is nothing.

I have a feeling my G sensor is not broke It may be a software issue. All the other "S gestures" work such as making a call just by putting the phone to my ear when in the TXT screen.

Anyone else have this problem, or any suggestions would be appreciated. I would hate to take this phone back to VZW just to get a Referb but may have to if it won't rotate. Thanks
 
Well even if people have this problem it doesn't sound like an issue a user would be able to fix easily. Sounds like your phone is just a dud. Have you done a factory reset?

Also, if you are having a problem with a phone that's not YOUR fault, Verizon still gives you a refurb? Cause I know you get refurbs when you break your phone. But this issue is not your fault, you can't get a brand new phone?

I have Verizon as well. Keep this thread updated.
 
aaexpert said:
this is all over the web and yet NOBODY has an answer !? Seriously???
Click to expand...

I was gonna say, you know that aftermarket launchers like Nova have a Force Portrait and Landscape setting, but since you tried them all, sounds like an issue with your phone and needs to be replaced.
 
Download "Android Sensor Box" from Play Market > Select "Orientation Sensor" > rotate your phone. If the bubbles don't move, something is wrong with your hardware
 
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