teddyearp Android Expert Oct 22, 2013 #2 If pulling the battery for a few seconds, then replacing it and powering the phone back on doesn't work, then you have a hardware failure. If the phone is still under warranty, get a replacement either through your carrier, or HTC. good luck
If pulling the battery for a few seconds, then replacing it and powering the phone back on doesn't work, then you have a hardware failure. If the phone is still under warranty, get a replacement either through your carrier, or HTC. good luck