Sim Card is Perso - locked?

[tec68]

I just bought this Kyocera Hydro via a private party, and was told that all I needed was a sim card and that I could use it with a straight talk plan.

I bought the straight talk package and so far none of the cards seem to work, all I get is that it is "Perso-locked".

How do I unlock it? I have tried to factory reset it via the settings but so far nothing seems to work. When I called straight talk they were zero help and just said contact the manufacturer

 

[KOLIO]

This phone is probably still locked to either Cricket or Boost Mobile.
Whoever the original carrier is,you'll need to get with them for assistance to SIM Unlock.
Also,from the info I could find on this phone,it is 2G/3G capable only,no 4G.
Also,if by chance the original owners account is in arrears,the phone may be blacklisted.

You can check to see if the phone is free & clear here:
https://swappa.com/esn

 

[tec68]

Thank you!

 

[tec68]

It says not blacklisted, but that it still activated on an account

I'm getting the sneaking suspicion that this phone might be a little on "hot" side. Oh well I only paid 30 bucks for it.

 

[KOLIO]

It says not blacklisted, but that it still activated on an account

I'm getting the sneaking suspicion that this phone might be a little on "hot" side. Oh well I only paid 30 bucks for it.

You've got good character,that much is apparent.
That same site (SWAPPA) has an excellent reputation for buying & selling used phones.
I haven't used it myself (yet),but,it's the 1st place I'd go for a non-retailer purchase.