Help Smart lock no longer available to use after Lollipop update

[mvp1259]

Update my Turbo not too long ago. Was using smart lock with my car beforehand and post-update, smart lock is no longer in the security options under the "user info" menu like it used to be. Is this a glitch?

 

[monstermanhbf]

I ran into this before as well, go to settings, clear credentials and it should allow you to turn off the lock feature.

 

[mvp1259]

Clear credentials is grayed out for me. See attachment.

 

[monstermanhbf]

Go into administrators and uncheck all of them first.

 

[mvp1259]

Did this. No effect. "Clear Credentials" is still grayed out.

 

[DanL]

I just found "Smart Lock" located in Security, Advanced, Trust Agents. I'm not sure if it's the same feature. I'll try it out later in the car.

 

[mvp1259]

It's back now. Not sure if it has anything to do with the latest system update our if it was just the same glitch that other people were having. Thanks for the help gents.

 

[DanL]

I just tried it out and after you turn on smart lock you have to connect your phone to the car, go back into smart lock and add a device. There are more options than before. You can add your home as a trusted area. I don't remember seeing that before.