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Help Snapchat broken?

sjwl

Lurker
Hi people. At this point I don't know if there's anything I can do. I have snapchat on a tablet (Dell Venue 7) and it's never had any problems till a couple days ago. Now every time I open snapchat, it crashes and says "unfortunately snapchat has stopped" Restarting my tablet didn't fix the problem, neither did clearing the cache and data, or even reinstalling the app. It just suddenly stopped working. Is there anything else I can do to try to get it working? Thank you.
 
Please follow these steps i found in a website, i worked for me

Step#1: Open Settings on your Android device.

Step#2: Now tap on More tab. [ I am using HTC]

Step#3: Tap on Application Manager form the list.

Step#4: Now select All Application by swipe to left.

Step#5: There you’ll see all your installed apps, Tap on Snapchat.

Step#6: Now all you have to do tap on Clear Cache and Clear data.

Step#7: Now goto home screen and restart your device.

I hope it helps you

Greettings

Fex Parra
 
Last edited by a moderator:
Hi people. At this point I don't know if there's anything I can do. I have snapchat on a tablet (Dell Venue 7) and it's never had any problems till a couple days ago. Now every time I open snapchat, it crashes and says "unfortunately snapchat has stopped" Restarting my tablet didn't fix the problem, neither did clearing the cache and data, or even reinstalling the app. It just suddenly stopped working. Is there anything else I can do to try to get it working? Thank you.
Is that the only app you have issues with?

......snipped quote

Step#6: Now all you have to do tap on Clear Cache and Clear data.

....snipped quote

Pretty sure the op mentioned he/she did that, unless I am a tad confused :)
 
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