I just got my hero two weeks ago and have had a whole bunch of issues with it. I WANT to love the phone but can't. But for now I will just stick to the biggest issue . . . SLUGGISHNESS . . . SLOW . . . SLOW . . . SLOW
Sometimes it works fine and fast. And then next thing I know everything drags on. So I hope that if I give detailed info on my phone someone out there who is not havin any problems to see if I can pinpoint how to get my phone on its feet. PLEASE HELP. I WANT TO KEEP THIS PHONE BUT WILL RETURN IT IF I CAN'T FIND A FIX.
When I notice the problems:
-Searching for contacts in People takes forever. That might have to do with having a few thousand contacts, but the phone should do better than taking 20 seconds to come back with a result. It works better in other apps within the same phone
-Sometimes when someone calls I try to hit the answer button and it does not let me for a few seconds. Sometimes by the time I am able to press it, the call has already been missed.
-Sometimes when I am in a contact card, I try to go from for example general to messages or mail, and it just freezes for 20-30 seconds.
What I have done to or installed on my phone:
-Added ChompSMS and stopped using the built-in Messages interface. I did this due to a battery drain bug I had heard about the Messages app. I tried HandCent but it would take 30+ seconds for the main screen to come up. I have lots of threads. . . All that said I had all my issues before adding this program.
-Added Pure Calender. Although I had all my issues before adding this program.
-I tried logging out of all my social networking apps (Facebook, Twitter, Flickr) but didn't make it better.
-I do have some contacts linked to Facebook. But sluggishness happens during items not associated at all with any contacts linked with Facebook.
-I have GPS turned off
I have not done anything else to the phone. The rest is pretty much out-of-the-box.
Here are my phone specs:
-Says "with google" on the back
-99MB available space on phone.
-Model number HTC Hero
-Firmware version 1.5
-Baseband Version 1.04.01.09.21
-Kernel Version 2.6.27-533ce29d (
htc-kernel@and18-2 )
-Build number 1.29.651.1 CL69164 release-keys
-Software version 1.29.651.1
-Hardware version 0002
-Mobile network type CDMA - EvDo rev. 0
-PRI 1.68_003
-PRL 60654
-MEID A1000007C6F24B
-Browser version WebKit 3.1
PLEASE HELP!!