GregoryKaga
Lurker
Here is the thing...
The phone was perfectly working. No freezes and no sudden turn off. Saturday's night I turned it off and tried to turn it on and nothing happened. Tried to plugin to the wall charger and not even the LED was indicating it was charging. So I started looking in several threads, looking for a solution. Tried the hard-reset thing, tried charging it for several hours and tried the hard-reset again, tried to update the phone using PC companion but the phone was not detected. Nothing worked. Decided to contact support. I bought the phone from an independent seller at eBay, it is an unlocked UK version handset. I contacted USA sony support (as I am living in USA right now) and they said they can't do anything to help me since the phone was bought in the UK and the warranty is only valid there. I haven't contacted UK support center yet, it is closed for today, going to contact them tomorrow. Anyway, sony support said I will need to send it to repair, said I can send it by mail to a UK repair center, but I would need an address there in order for the UK address send it back ( I think they don't ship it outside UK). I was wondering if anyone can give any advice, help or hint. If someone know someone who has already been in the same situation before and what they did. I appreciate the whatever help you can offer.
Note: tried to use sony support forum, but I don't know why I can't log in, every time I try to log in some unknown error pops up.
The phone was perfectly working. No freezes and no sudden turn off. Saturday's night I turned it off and tried to turn it on and nothing happened. Tried to plugin to the wall charger and not even the LED was indicating it was charging. So I started looking in several threads, looking for a solution. Tried the hard-reset thing, tried charging it for several hours and tried the hard-reset again, tried to update the phone using PC companion but the phone was not detected. Nothing worked. Decided to contact support. I bought the phone from an independent seller at eBay, it is an unlocked UK version handset. I contacted USA sony support (as I am living in USA right now) and they said they can't do anything to help me since the phone was bought in the UK and the warranty is only valid there. I haven't contacted UK support center yet, it is closed for today, going to contact them tomorrow. Anyway, sony support said I will need to send it to repair, said I can send it by mail to a UK repair center, but I would need an address there in order for the UK address send it back ( I think they don't ship it outside UK). I was wondering if anyone can give any advice, help or hint. If someone know someone who has already been in the same situation before and what they did. I appreciate the whatever help you can offer.
Note: tried to use sony support forum, but I don't know why I can't log in, every time I try to log in some unknown error pops up.