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TechyGirl27
Guest
Hi All,
I have had the Sony Xperia Z since June this year (2013) it has been charging and running absolutely fine till last month when out of the blue one weekend it refused to charge. I happened to be away for the weekend and when I came home on the Monday it started charging again as normal and I got a full charge. It acted fine afterwards so I thought it may of been a one off however this weekend just gone I was away again when my phone refused to charge. I've tried different chargers (not all Sony) to see whether that would work, I've tried in car charger, wall charger and connected it with a USB to the computer and none will work. Annoyingly you can not take the battery out of the Xperia Z as it is in built but I downloaded Sony Update Service to see whether maybe it needs an update but you need 50% battery available and I tried connecting it but it wouldn't find my phone. I have looked on other websites and a few people have also had this problem especially when leaving the battery to completely drain which is what I probably did too. I have tried their suggestions including holding down the volume button whilst plugging in the charger to no avail. The last resort would be to send it off to a technician via O2 (my network) but that is a last resort so I wondered if anyone had any suggestions before I did that.
Any help would be appreciated
Many Thanks
TechyGirl27
I have had the Sony Xperia Z since June this year (2013) it has been charging and running absolutely fine till last month when out of the blue one weekend it refused to charge. I happened to be away for the weekend and when I came home on the Monday it started charging again as normal and I got a full charge. It acted fine afterwards so I thought it may of been a one off however this weekend just gone I was away again when my phone refused to charge. I've tried different chargers (not all Sony) to see whether that would work, I've tried in car charger, wall charger and connected it with a USB to the computer and none will work. Annoyingly you can not take the battery out of the Xperia Z as it is in built but I downloaded Sony Update Service to see whether maybe it needs an update but you need 50% battery available and I tried connecting it but it wouldn't find my phone. I have looked on other websites and a few people have also had this problem especially when leaving the battery to completely drain which is what I probably did too. I have tried their suggestions including holding down the volume button whilst plugging in the charger to no avail. The last resort would be to send it off to a technician via O2 (my network) but that is a last resort so I wondered if anyone had any suggestions before I did that.
Any help would be appreciated
Many Thanks
TechyGirl27