Sprint must not want me off of SERO

[MrX8503]

So I was denied the $10/24 discount, which I am fine with for the most part. Since I've been on SERO for a while, I was just going to bite the bullet and upgrade my plan.

I went into Best Buy, they only had 2 employees working and there were like a handful of people standing and waiting around. Why would BestBuy be understaffed on an EVO launch is beyond me. So I left.

Going into Sprint, they had many employees working, which was great. As I was about to purchase my EVO, the rep said that they can't upgrade my SERO and not risk losing my $100 rebate. They said that there's nothing they can do and that I would have to call Sprint directly.

WTF, I don't understand, why is Sprint making me jump through hoops just to get off of SERO. It should be the other way around. Now I'm reminded why I hate cell phone companies so much.

 

[BrianFX]

The store reps don't know what they're talking about. I'm likely getting mine via wirefly, avoiding the rebate, and simply transferring the number from SERO plan.

 

[MrX8503]

Yeah, whenever I mention SERO, the reps look at me funny. I asked bestbuy and RS about it and they didn't know what it was.

 

[mx7]

You'll have to get off of it one way or another.

 

[MrX8503]

The funny thing is that I am trying to get off of SERO. I was at the Sprint store and they weren't even sure how to upgrade me and keep my rebate.