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Sprint - Return even though I pre-ordered?
- Thread starter steveu694
- Start date
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- Tags
- samsung galaxy s3
some.devil
Android Enthusiast
Yes you can return it in exchange for the Evo as long as you do it within the 14 day window.
some.devil
Android Enthusiast
Did you but it from a store or online? You'd be best off by calling whoever you purchased it from. However, the 14 day Sprint return policy is non negotiable. I would get on the phone as soon as possible.
steveu694
Android Enthusiast
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I preordered through sprints website.
some.devil
Android Enthusiast
I'm going to say that you have 14 days from the activation date. However, you should chat with someone on sprints website about facilitating the return. You're probably going to have to overnight the phone back to sprint so you don't exceed the 14 day window.
If I were you I'd be doing that right now instead of posting in this thread.
Just wanted to let you know about my expierence. I preordered the evo got it a few weeks later due to the delay. Spent 13 days with it,and it is a really good phone I had all the evos before the new one. But I had a lot of issues with it,exchanged it 3 times and all had the same issue. Had trouble with phone turning off,wi fi issues and the biggest problem was the screen on every one of them that I had. The screen had such a bad ripple effect when you pushed on it it was ridiculous.big white blotches when you pushed on it..when I contacted HTC they told me the y new about the ripple effect and they believed it was from the glue not setting good and the glass pressing on the LCD screen itself. So I exchanged it for the galaxy 3 and have to say it is by far a better phone in my opinion. It too has a couple issues but what phones don't,the screen is awesome and has no issues like the Evo lte. It makes the evo lte seem a little washed out. Just wanted to tell you my expierence
some.devil
Android Enthusiast
Funny, my Evo has no issues of that sort.
There's a video of the ripple effect on you tube on a htc one which has the same screen. When I talked to the return dept.to get a return kit,she told me there are over 100 people in her dept..and she alone has processed 10-15 return kits iin the last few days each day because of some of the issues I had written before. Don't get me wrong the lte is a awesome phone and one of the best out there..but the thing I couldn't handle was the screen issue the ripple effect was just so bad,and when I went to a local sprint store to exchange it the manager was nice enough to pull 5 out and we tried the screen and they all had the same if not worse light bleed,and ripple effect when tapping scene. The colors on the s3 are maybe a little darker and over saturated but you can adjust that in the menu which is awesome but the screen seems so much better put together but I think it's because it's a amoled not LCD.
I bought mine through best buy and I was told I have 30 days to return.
I was thinking about trading in my one x for the galaxy 3. can you please expand on the problems your having with the s3? that will help me make a decision with my phone. thanks!
Let's keep the general bugs/issues discussion in the thread that's already established for it, please: http://androidforums.com/samsung-galaxy-s3/565601-what-sucks-about-s3.html
And yes, you can return even though you pre-ordered. It should start the day you received it. You may have to go through web support or tele sales to get an exchange, however.
And yes, you can return even though you pre-ordered. It should start the day you received it. You may have to go through web support or tele sales to get an exchange, however.
You should be but not sure your going to be any happier. I returned the EVO LTE for the S3 and the S3 is much better all around.
rushmore
Extreme Android User
Seems that based on the dislikes, perhaps nothing will satisfy. EVO got bugs too.
Plus, not having a fixed navigation bar taking up display space seems a good thing. Also, what is not to like about a replaceable battery?
This change may result in a grass is always greener moment.
Plus, not having a fixed navigation bar taking up display space seems a good thing. Also, what is not to like about a replaceable battery?
This change may result in a grass is always greener moment.