Star note stuck on boot screen

[nikl33]

Hi everyone,

I'm a uni student that went cheap and bought a "star note 9770" from ebay, which is a copy of samsung galaxy note 1.

The phone worked fine until few days ago when I gave it a reboot, it does not want to leave the boot screen. It is constantly stuck on the screen where it shows the android logo with the robot.

I have tried factory reset by holding volume up button + power button. The problem still persists.

If anyone can help me out it would be much appreciated. Thank you.

 

[amacg]

The phone worked fine until few days ago when I gave it a reboot, it does not want to leave the boot screen. It is constantly stuck on the screen where it shows the android logo with the robot.

I own/sell Star devices. It seems you'e tried the usual fixes and you might be looking at flashing.

Can you post screens of your hardware/software?

 

[mikedt]

I'm sure what's most likely happened and why it's bricked, is because the software ROM has become corrupted or damaged due to poor design and low manufacturing quality, which is often the way with cheapo fakes. You'd need to get hold of the original manufacturer's software ROM to restore it, but there's more than likely not much chance of that given what it is. Best thing might be to return it to the Ebay vendor for a refund (They're in Hong Kong or Shenzhen?), as it's defective and faulty. Or at least see what they can do about getting you the required software ROM File.

BTW I've seen many Galaxy Note knock-offs, I have one myself, and many of them can be rather crummy.

 

[amacg]

I'm sure what's most likely happened and why it's bricked, is because the software ROM has become corrupted or damaged due to poor design and low manufacturing quality, which is often the way with cheapo fakes. You'd need to get hold of the original manufacturer's software ROM to restore it, but there's more than likely not much chance of that given what it is. Best thing might be to return it to the Ebay vendor for a refund (They're in Hong Kong or Shenzhen?), as it's defective and faulty. Or at least see what they can do about getting you the required software ROM File.

BTW I've seen many Galaxy Note knock-offs, I have one myself, and many of them can be rather crummy.

Asking about a refund is a good suggestion - I myself offer this on all purchases and it's something every decent retailer should do (within warranty)

 

[nikl33]

Hi amacg,

Here is a picture of what is happening to the star note n9770.

it stays on this screen constantly no matter how long i leave it on.

 

[amacg]

Hmm. have you tried holding the 'power' button for a period of time? Have you let the battery drain?

I suspect this is bricked as mentioned above if not. You need to get a refund from the retailer if this is the case as unless you have the ROM software, you can't restore it yourself.

 

[mikedt]

Hi amacg,

Here is a picture of what is happening to the star note n9770.

it stays on this screen constantly no matter how long i leave it on.

Yeh, that's a knock-off Galaxy Note. Bricking and other issues can be a frequent problem with them, due to poor quality and general shoddiness.

 

[nicolledb05]

hey everyone. i have the n9770 and my phone has stuck on logo boot... But then when I try a reboot or recovery it appears a menu but in chinese, so I wanna know if someone here has a link where show me exactly which options I should choose for the reboot or recovery.. Thanks since now!!