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Help Staying On logo screen

SUNNYOWL25

Lurker
I was playing a game and my phone just froze so I did the smart thing and took out the battery. I tried to turn it back on and it was stuck on the T Mobile screen so then I again took out the battery and it stayed on the T Mobile screen for another 2 times. After my fourth time it didn't even make it to the T Mobile Screen and just stayed at the Galaxy Note 2 logo screen when I was trying to turn it on. I don't know what to do. Help!
 
Let's see if it will boot into recovery mode.
In order to enter recovery mode, you will first have to turn off your device. Once it’s turned off, press volume up + power button + home button simultaneously and keep them pressed until you see some small colored writing at the top. Once you’re there, release the buttons.
Use the volume down rocker and highlight "wipe cache partition". Press power to select.
When it's done select reboot and see what happens.
This will not wipe your data. That will be the next step if this doesn't work.
 
i redid it and it brought me to the same thing. it says once i finish with all the button pushing that i can either just restart my phone (which doesn't work) or I can press the volume up button and contiune
 
Hmm. Try this. Same procedure, but when the splash screen first comes on release power and volume and then quickly press again. There is a rhythm to it.
If that doesn't work than please post as much info on the device as possible. Model #, Carrier and locale.
 
I dont know if I'm doing this right but it's not working. The Model is Galaxy Note 2, The carrier is T Mobile but I dont have a sim card for it and i dont know its locale
 
Can you pull the battery and look at the label behind it? I'm looking for SGH-T889?????<---should be 4 letters and 1 #.
Of the seven variants of your device one is compatible with Smart Switch. It has a firmware repair feature. Otherwise we will have to flash it through Odin.
 
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Going back a bit, when you removed the battery did you pull it and put it back in right away? Try removing the battery, leave it out for a couple of minutes, and then put it back in to see if your Note will start up again. (Leaving the battery out for a few minutes will allow any trace power left inside internal components like capacitors to fully drain.)

If that doesn't make any difference, keep trying to get into Recovery Mode. Power off your Note and when you restart it, hold down the Volume Up button, the Home button, and then the Power button simultaneously. When the screen shows that ‘GALAXY Note II’ you can release the Power button but continue pressing the Volume Up and the Home buttons until your Note finishes booting up into its Recovery Mode. (Just for future use, keep in mind the Volume Up button is to get into Recovery Mode where you can do various low-level maintenance and system tasks. The Volume Down button is to get into Download Mode which is for doing things like installing a third-part Recovery or ROM if you want to root your phone.) Anyway, as Bg260 already mentioned, select the 'wipe cache partition' option and clear the system cache. That will only take a few seconds and then reboot your Note to see if it will start up normally again.

If that doesn't work, you might want to think about re-flashing the factory ROM. Re-flashing the ROM is basically reloading the Android operating system. Directions for the process:
http://updato.com/how-to/how-to-install-an-official-samsung-stock-firmware-using-odin
This is based on using Odin, a Windows based utility. You can find the latest version of Odin here:
http://odindownload.com/
But the latest version might not be compatible with your Note II so maybe try v1.85:
http://updato.com/how-to/what-odin-version-you-need-for-your-phone
Also, you might need to install a Windows driver so it can mount your Note properly:
http://www.samsung.com/us/support/downloads
If you don't have access to a Windows box, there's also Heimdall, the Linux and OS X (macOS) equivalent of Odin:
http://glassechidna.com.au/heimdall/
And the big download will be the firmware for your Note. It's very, very important to use the exact firmware for your specific model and carrier:
http://samsung-updates.com/device/?id=SGH-T889

Flash the ROM is something of a daunting project but if successful it will only replace the ROM. Your personal data is stored in a completely different partition than the system partitions so your personal stuff should still be left as is. However, if that doesn't work you should try doing a Factory Reset, but don't forget this will wipe clean the general user partition, where your data is stored. Doing a Factory Reset is more of a last resort step. In your case since your Note isn't starting up normally, hopefully you have anything important already backed up.
 
Absolutely correct except for one count. Flashing stock firmware will wipe the entirety of the internal storage card. Just like fresh from the factory. If there is an external storage device, ie sdcard, it will be unaffected. This applies to Android 5.1.1 and lower.
I am unaware of the effects on an sdcard that has been formatted to internal with Android 6.0.
 
As the OP stated originally this is a 2012 Galaxy Note 2, so most likely running KitKat 4.4.2.
Flashing the factory ROM is more of one-to-one matter, unlike a custom Recovery and custom ROM while also replacing the .pit file (Partition Information Table). The user data should be left as is, as long as you don't check the 'Re-Partition' checkbox when setting up Odin.
 
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