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Stuck at start screen logo

  • Thread starter Thread starter Android Question
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A

Android Question

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Hey,

My T-Mobile Vivacity keeps getting stuck when it starts up and then will occasionally flash and start the logo movement again . I have tried to hold the power button and the - volume button but the only thing that's comes up is a black back ground with a grey box that says 'FTM' inside of it. I don't know what to do.

Thanks
 
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