My Galaxy S4 has worked fine all along. Suddenly earlier today the background changed back to the default background and then the phone restarted. I did a manually reboot and now it gets locked up on the AT&T screen. I am totally stuck as to what to do. At the very least, I would like to be able to retrieve my important data from the phone.
I have both Mac and PC, so can use either to resolve the problem. I tried opening Kies on my Mac and it just says "connecting." The phone will boot into download mode, but nothing else. I did root the phone way back when for the sole purpose of backing up my data, as AT&T blocks the ability to do so (an attempt that ultimately proved futile!). Interestingly, since rooting, the phone always showed the open padlock on boot, but now it shows the Samsung Galaxy 4 Logo instead.
I have heard of Odin, but am not familiar with the details of how to use it. Any suggestions you can make would be greatly appreicated. If anyone knows of any phone experts in the NYC area who might be able to help me retrieve my data and fix the phone for a fee, that would also be more appreciated.
Thanks!
I have both Mac and PC, so can use either to resolve the problem. I tried opening Kies on my Mac and it just says "connecting." The phone will boot into download mode, but nothing else. I did root the phone way back when for the sole purpose of backing up my data, as AT&T blocks the ability to do so (an attempt that ultimately proved futile!). Interestingly, since rooting, the phone always showed the open padlock on boot, but now it shows the Samsung Galaxy 4 Logo instead.
I have heard of Odin, but am not familiar with the details of how to use it. Any suggestions you can make would be greatly appreicated. If anyone knows of any phone experts in the NYC area who might be able to help me retrieve my data and fix the phone for a fee, that would also be more appreciated.
Thanks!
