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stuck on startup

emoz

Lurker
Hi guys! I'm having a really urgent problem now, I've a s3 2 years old from time i bought it. Now the device is having a problem I'm unable to on it when i on the device it is stuck at the "SAMSUNG" logo. I tried to re-format my device with volume button down + Home + power button but unable to format my device... HELP!!!
 
what do you mean by 'format' the device? what did you actually try?

Are you running stock firmware? Or are you rooted/rom'd?
 
what do you mean by 'format' the device? what did you actually try?

Are you running stock firmware? Or are you rooted/rom'd?

I mean Factory Resetting my device. I contacted samsung today and they just gave me some stupid reply saying that it's either a firmware or hardware issue...

Nope i'm running on original software no root.
 
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