Dear forum,
I recently got a brand new Galaxy S II with a new contract and have been using with a lot of joy. However, recently a problem occurred with the battery in a sense that it sometimes suddenly goes from 30-ish % to 0 instantly, therefore causing my phone to shut down with no warning.
Also, after this happened, I cannot just plug in the phone to the charger, because for some reason it does not charge. I have to remove the battery and then put it back in again before I can charge it. This has been happening almost daily and I don't know what the cause is. Does anyone have any idea what might be causing this? The phone is not rooted or tampered with in any way.
Thank you to everyone that can help me!
I recently got a brand new Galaxy S II with a new contract and have been using with a lot of joy. However, recently a problem occurred with the battery in a sense that it sometimes suddenly goes from 30-ish % to 0 instantly, therefore causing my phone to shut down with no warning.
Also, after this happened, I cannot just plug in the phone to the charger, because for some reason it does not charge. I have to remove the battery and then put it back in again before I can charge it. This has been happening almost daily and I don't know what the cause is. Does anyone have any idea what might be causing this? The phone is not rooted or tampered with in any way.
Thank you to everyone that can help me!
it's still new therefore you may get a new one or they'll fix it for free