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Support - Problems restoring individual apps' data from SD card

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Member403439

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Hi guys,

I have just got myself a lovely new Galaxy SIII and I'm trying to restore the data on some of my apps. These are all apps that have their own export/backup to SD features. The problem is they don't seem to find or recognise the back-up files.

Does anyone have any experience with this issue? Do I need to move the back-up files to a new directory that the apps will have an easier time finding? (eg, to internal memory - I have already tried the root directory but it didn't work)

I am moving from a HTC Desire which I had used the SDK to change the default install location to SD.

The apps in question are:

Extensive Notes (paid version)
Shelves
Dolphin Browser

The good news is I still have the old Desire so I can put the SD card back in and everything is still working there.

Any help would be really appreciated! Thanks.
 
Greetings Azorc,


I think the problem lies in how the memory is being seen. The S3's internal memory is now the "SD card" , your removable SD card is now seen as EXT (external) Memory.

I think your solution is to install the apps as normal, don't worry about the data recovery yet.

Then once the folders have been made in the internal memory, use a file manager to copy the backed up files from your removable SD card, over into the new folders in the internal memory of the s3.

Then try to re-install the backed up data from within the app. I think this should work.

Hope this helps.
 
Yup! Worked perfectly. Just took a bit of fiddling to figure out the proper file paths for everything.

Thanks a million! My sanity is saved :)
 
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