socalbeast
Lurker
wall of text warning(getting unlimited data back)
had a iphone since day 1 and always upgraded to the newest one(i was a isheep) so naturally i had the unlimited data plan. then i had my iphone 4 stolen 4 3 months after release. i called att to see what they would do for me, and they said nothing i had to wait for upgrade or pay full price. i asked them to put my data plan on hold till i was due for upgrade on another line in febuary, they said ok, data plan was on hold.
1 month later i had data charges on my bill. i called att up they credited my account and removed the data.
upgrade time. i called to have my unlimited data reinstated and they said they are not offering it no more. so i asked for a manager, they told me att would contact me in a few days.
few days later i get a call , rude att rep saying i wasnt eligible because i removed my data plan. i explained that it was supposed to be put on hold not removed, he said nothing i can do and take you capped data plan and have a nice day.
i called back and complained to another rep. she was understanding and said, i will talk to my manager. 5 mins later she said i would get my unlimited data back..
she then told me that they are letting people get the unlimited data back if they had purchased a iphone before june 2010. so keep calling and trying and they will give in, threaten to leave by saying you might go to verizon who has unlimited data for $30 .
had a iphone since day 1 and always upgraded to the newest one(i was a isheep) so naturally i had the unlimited data plan. then i had my iphone 4 stolen 4 3 months after release. i called att to see what they would do for me, and they said nothing i had to wait for upgrade or pay full price. i asked them to put my data plan on hold till i was due for upgrade on another line in febuary, they said ok, data plan was on hold.
1 month later i had data charges on my bill. i called att up they credited my account and removed the data.
upgrade time. i called to have my unlimited data reinstated and they said they are not offering it no more. so i asked for a manager, they told me att would contact me in a few days.
few days later i get a call , rude att rep saying i wasnt eligible because i removed my data plan. i explained that it was supposed to be put on hold not removed, he said nothing i can do and take you capped data plan and have a nice day.
i called back and complained to another rep. she was understanding and said, i will talk to my manager. 5 mins later she said i would get my unlimited data back..
she then told me that they are letting people get the unlimited data back if they had purchased a iphone before june 2010. so keep calling and trying and they will give in, threaten to leave by saying you might go to verizon who has unlimited data for $30 .