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Help Switching from Wifi to Mobile Data Problem

T

ts323

Lurker
Hello my fellow Android users,

I am new to the world of Android and I am the proud new owner of a Samsung Galaxy s3. Unforunately I am having one issue. When I am at my house and connected to wifi listening to music everything works fine. When I leave the house with my music on and I am not near my WiFi my mobile data is not kicking in. The 4G symbol is in the taskbar and I can go to different websites but apps like music player (cloud music) spotify and youtube will not work unless I manually disconnect Wifi - or disconnect or re-enable mobile data.

Any clue what the issue could be?
 
ts323 said:
Hello my fellow Android users,

I am new to the world of Android and I am the proud new owner of a Samsung Galaxy s3. Unforunately I am having one issue. When I am at my house and connected to wifi listening to music everything works fine. When I leave the house with my music on and I am not near my WiFi my mobile data is not kicking in. The 4G symbol is in the taskbar and I can go to different websites but apps like music player (cloud music) spotify and youtube will not work unless I manually disconnect Wifi - or disconnect or re-enable mobile data.

Any clue what the issue could be?
Click to expand...


is this music your listening too when you leave the house using wifi?
 
Heisenberg123 said:
is this music your listening too when you leave the house using wifi?
Click to expand...


Yes it is - and when I get in my car to leave my house the music stops - I can't skip the track in spotify without it saying that there is no internet connection. I even tried to play a youtube video and it would not load - I then tried to play a song in the music player and that would not work.

Which I thought was weird clearly since the phone says 4g at the top

I pulled up websites in the internet browser and they loaded fine - but as far as spotify, music player and youtube they would not work until I manually went in turned wifi off and disconnected -reconnected mobile data.
 
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