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I am experiencing a similar problem - I have downloaded and installed doubletwist but when I connect my Thunderbolt to my Macbook a text box pops up and states that the disk is unreadable and my phone does not show a USB connect.
I have gone through every PC connection setting and nothing shows up in my notification bar. There is nothing to select so that I can "mount" the Thunderbolt to my laptop. Any ideas here everyone?