T-mobile help on twitter

[darktheory]

Fyi

tmobileofficial: In case you missed this, we have a new customer service twitter channel, @tmobileukhelp. If you have any problems at all, they can help.

tmobileukhelp: Hi folks, if you fancy the htc desire and you are eligible for upgrade, you can now get it online www.bit.ly/tmytmob

 

[Lukehluke]

Thats cool.

I might follow them but I am not a big fan of Twitter.

 

[darktheory]

I sent a question in a direct message to @tmobileukhelp, got a reply within the hour!

 

[nx1977]

Yup, been following them since they started from the Official T-mobile news acct.

Very impressed so far.

 

[choccy]

The Twitter guys (and gals) are great people and they do get a lot of stick at times on the forum, but TBF they are great at building relationships with you and also very helpful.

It's a shame that T-mobile internally is so all over the place because some people there do deserve a good amount of criticism but not these guys.

If you have any problems or just want to ask a general question, drop them a Tweet!