It needs to be unlocked. Metro will not unlock it for you until you have used that device for at least 90 days. Most of their new phones including yours have an app built in that doesthat for so paying to having it unlocked is tricky/non existent. I know I looked around when I had an LG G Stylo but found nothing. Seems that they are selling remote unlocking on Ebay but for $30. Too expensive.