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Tablet Access

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I gave my husband a Samsung 10.1 Tablet for Christmas last year. He has never really used it because he can never get access to anything. I thought it was because he wasn't trying to learn how to use it. Finally I decided to try and help him and he is right you can read email but if there are any attachments you can never get them. If there are any links they never come through. Can you help me?
 
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