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Tablet not responding

David Devoy

David Devoy

Member
I left my 2 year old Samsung 10 inch tablet on standby last night. This morning the screen is blank and it won't respond to the power button at all. Short push, long push, push and hold for 2 minutes ... nothing. Power button and "volume up" together .... nothing.

I know it is live because it beeps when I push in the charging cable but the screen does not respond.

Any sugestions beyond pull the back off and disconnect the battery to force a hard re-set?

Is it possible the touch screen has just chucked it in overnight?

Any help gratefully received,
David.
 
David Devoy said:
I left my 2 year old Samsung 10 inch tablet on standby last night. This morning the screen is blank and it won't respond to the power button at all. Short push, long push, push and hold for 2 minutes ... nothing. Power button and "volume up" together .... nothing.

I know it is live because it beeps when I push in the charging cable but the screen does not respond.

Any sugestions beyond pull the back off and disconnect the battery to force a hard re-set?

Is it possible the touch screen has just chucked it in overnight?

Any help gratefully received,
David.
Click to expand...
which sammy device do you have exactly?

here are some troubleshooting steps:
https://www.samsung.com/us/support/troubleshooting/TSG01001470/

or this:
https://www.makeuseof.com/tag/android-phone-tablet-turn/
 
From a seach around the internet this seems to be a fairly common issue with Samsung tablets.

Samsung Galaxy Tab A 2016 SM-T580, On but no picture on screen

You need to open up the tablet (very carefully as the screen is very fragile) This may take 15 / 20 minutes.

Then disconnect the battery ribbon cabel and screen ribbon cable then re- seat both properly. (and very carefully).

I'm not desperately keen on opening the thing up but it seems like there is no other option.
 
I can now confirm that following the proceedure in the video above fixed the issue I had with the unresponsive Samsung Galaxy Tab A (2016) T580 (10.1 inch).

I disconnected the battery ribbon cable, disconnected the screen ribbon cable, reconnected the screen ribbon cable then reconnected the battery ribbon cable. My original idea of simply disconnectingthe battery and reconnecting it to "break a software loop" did now work. I have no idea why it is necessary to do both cables. Something to do with how the screen ribbon cable is seated, perhaps. Perhaps somebody with more tech know how than me can explain what is going on. All I know is my tablet is now talking to me agaon.
 
David Devoy said:
I can now confirm that following the proceedure in the video above fixed the issue I had with the unresponsive Samsung Galaxy Tab A (2016) T580 (10.1 inch).

I disconnected the battery ribbon cable, disconnected the screen ribbon cable, reconnected the screen ribbon cable then reconnected the battery ribbon cable. My original idea of simply disconnectingthe battery and reconnecting it to "break a software loop" did now work. I have no idea why it is necessary to do both cables. Something to do with how the screen ribbon cable is seated, perhaps. Perhaps somebody with more tech know how than me can explain what is going on. All I know is my tablet is now talking to me agaon.
Click to expand...
NICE!!!!!!!!!!!!!

thanx for posting your solution......you are braver then i am. i would have never attempted to open things up like that.
 
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