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The break from spyware

Sorry, but can u be more specific? What's happening? How do you know it's spyware?
Yes its when they are using my camera and phone. I had two diagnoses done and one was at Android forums and both showed up with spyware and surveillance were and I was asked if I tried to root my phone and I haven't.
 
well i don't know what else you can do with your phone. if it has been factory reset and you are still having issues maybe see if your carrier will do something.
 
Secure your Google account: remove it from the phone, reset password from a computer, enable two-factor authentication and remove access for any device you don't own.

Then not only reset your phone but reflash the firmware. Don't restore your apps. This is in case you have a rootkit malware (older phones are vulnerable to such stuff).

(Removing the account from the phone before doing this means you won't be locked out by factory reset protection).
 
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