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The HTC M9 is slower than the M8

EarlyMon said:
I just found something on my M8.

Developer options (settings, About, Software, Build number, tap it until you get it, nothing bad will happen to your data or warranty), Advanced, Background process limit - 4.

Use phone a while, reboot.

It'll come back and say unlimited and before and after the reboot System Panel will show that the limit is not enforced.

Except everything speeds up, especially Web browsers and they don't redraw going in and out of them.

EDIT - ok you can get that to happen - only after loading a lot of intensive apps - and it's still hugely improved.

And my phone was no slouch to begin with.

Anyone want to guinea pig this on the M9?

HTC has handed this out for support advice in the past fwiw.
Click to expand...

Sure,I'll give it a go.
 
EarlyMon said:
I just found something on my M8.

Developer options (settings, About, Software, Build number, tap it until you get it, nothing bad will happen to your data or warranty), Advanced, Background process limit - 4.

Use phone a while, reboot.

It'll come back and say unlimited and before and after the reboot System Panel will show that the limit is not enforced.

Except everything speeds up, especially Web browsers and they don't redraw going in and out of them.

EDIT - ok you can get that to happen - only after loading a lot of intensive apps - and it's still hugely improved.

And my phone was no slouch to begin with.

Anyone want to guinea pig this on the M9?

HTC has handed this out for support advice in the past fwiw.
Click to expand...

OK, after a reboot,the background process reverted back to normal (from 4).
As for better performance,that'd be hard to judge, just as w/your M8,things are very smooth & quick as-is.
 
Yeah, I believe that's a menu bug, will post more in the task killer thread.

Do you see any changes web browsing, especially with multiple tabs and complex sites?
 
Give me an hour or so & I'll get back w/you on the browser.
TBH, I don't expect any drag on browser performance.
I can't remember if it was this phone, or, my NEXUS 6 (use the HTC Browser exclusively),but,I had 18 tabs open on it yesterday & didn't see so much as a hiccup.
The only reason I took notice was that I got a pop-up stating I'd reached the maximum number of tabs open (18).
I'll replicate the same tonight & get back on later this evening.
 
EarlyMon said:
Yeah, I believe that's a menu bug, will post more in the task killer thread.

Do you see any changes web browsing, especially with multiple tabs and complex sites?
Click to expand...
OK,I was a tad off on the max # of tabs open w/HTC's Browser (it's actually 16,not the 18 that I quoted previously):
Anyhooooo,performance was flawless,& initial new tabs seemed to actually load/open quicker upon each additional tab.
Too bad the max tab count is 16,would like to see how far this could be pushed before any drag on performance is detectable.
I chose various sites from BLINKFEED articles,so,there's a good mix of different sites/level of complexity among the tabs open.
Most re-opened within about 3 seconds max.
 
SLOW SLOW SLOW The lag when typing a simple text is very frustrating. Then try adding an attachment!

I have not been impressed with anything on this phone except the look. But the looks are discounted by the protective case.

I've own the M7, M8, and now M9. And I am very disappointed.

Bye Bye HTC
 
Any phone can have issues. Getting rid of it before performing any troubleshooting is silly since it could be a minor issue that is causing the problem. It could be anything from a third party keyboard to a corrupted cache partition that just needs to be cleared.

Any phone can run into issues like this. You should consider getting some advice here on the boards before throwing away a device. We are always glad to help!
 
Just to give my 2 cents. I've found the M9 to be a very good phone. Everything runs smooth and I haven't seen much if any slowdowns. The phone has gotten warm enough to give me a warning and actually shut down some programs on two occasions. It's weird though because I wasn't really doing anything strenuous, so I'm not sure why it happened.
 
Just wanted to jump in here and say that my M9 is also much slower than my M8 was. I also had the M7 and the M9 is the slowest of the three at least at Web browsing. I have had to wait several minutes (no exaggeration) on many occassions to get webpages to load. This happens on both WiFi and LTE. None of my other devices including my laptop, iPad, or my husband's LG G3 have had this problem. I've tried Chrome and Opera and both are very slow. The Reddit app I use, Now for Reddit, is also incredibly slow. This has been such an annoyance that I have actually considered switching back to my M8. Restarting works as a very temporary fix but it's back to being slow in no time. I feel like I'm back to using dial up.

I've also had a problem with keyboard lag and inaccuracy on both the stock keyboard and SwiftKey. I'm at my wits end with this phone and don't know what to do.
 
That's not an M9 problem, that's either an Android problem or something screwed up with the phone itself.

Try this -

Hold volume down while powering on, you'll see the bootloader.

Navigate to RECOVERY from HBOOT, following the on screen instructions.

Once there, clear cache and reboot.

Let's start there.
 
EarlyMon said:
That's not an M9 problem, that's either an Android problem or something screwed up with the phone itself.

Try this -

Hold volume down while powering on, you'll see the bootloader.

Navigate to RECOVERY from HBOOT, following the on screen instructions.

Once there, clear cache and reboot.

Let's start there.
Click to expand...

Thanks for your response. I did clear the cache earlier today
and it did seem to help for a few hours but now my phone is back to being extremely slow. Any other suggestions you have would be greatly appreciated. Thanks again.
 
Itslikesunrise said:
Thanks for your response. I did clear the cache earlier today
and it did seem to help for a few hours but now my phone is back to being extremely slow. Any other suggestions you have would be greatly appreciated. Thanks again.
Click to expand...
OK, so from that we know your hardware is OK but something in software is amiss.

In stages -

Go into your setting, Accounts and turn off auto sync. Give it maybe 5 minutes and see if it's OK again. If so, it's having some issue there and that can be fixed. I doubt that this will help but it's quick and easy to check, and you never know - so, eliminate that.

Next look at your running apps with GSam Battery Monitor. If Media or Media Server keeps cropping up to the top or near it, checking, say, every 15 minutes for 45 minutes, then you have a bad media file and your phone is losing its mind trying to index it. That problem is usually accompanied by bad battery performance. This problem is not terribly uncommon in Android so it definitely needs to be checked. If you suspect it's that, go to app management, clear data on the media storage and restart the phone. After power is on, leave it alone for 20 minutes or so, see if the problem went away. You'll lose ring tone settings and stuff like that - no big deal to set up again. If the problem goes away but returns fairly quickly, it's likely a bad media file.

If it's either of those things, report back and we'll go through some steps as needed.

If it's not those things then it's safe to conclude that you have, or have had, some app misbehaving so that it eventually contaminates the operating system cache. Once the operating system caches (there are two) and the app caches are tangled up, there's no telling where or how the symptoms will appear.

I'd strongly recommend a factory data reset at that point. You can rely on the built-in backup features but I personally recommend Helium Backup.

Backup, reset, restore.
 
There is clearly an issue between Android 5.0.x and Comcast's use of IPv6: Web browsing is painfully slow on Comcast provisioned WiFi.

The suggestion in the thread quoted below to download a free app to force IPv4 solves the issue for now -- solved it for me using Comcast provided Technicolor TC8305C.

Report also suggests that Google and Comcast are working on a fix.

PHANDROID: May 13th 2015 by Quentyn Kennemer
A nasty issue with Comcast-bred wireless gateways has spawned for anyone using Android 5.0 Lollipop. According to sources of Phandroid’s familiar with the matter, the bug makes general browsing and download speeds slow to a crawl when an Android 5.0+ device is used over WiFi with a number of Comcast wireless gateways, including (but possibly not limited to):

  • Cisco XB3939
  • Cisco XB3941
  • Arris 852
  • Arris 862
  • Technicolor 8305c
  • SMCD3GNV
So what’s causing the issue? The exact problem is unknown, but we know it only affects customers when they try to use an Android 5.0 or higher device with Comcast gateways that use IPV6. The problem is that all current Comcast gateways primarily use IPV6 to handle DNS requests.

A quick workaround to try if this issue is plaguing you is to download this app that will allow you to force your device to use IPV4. The hope is that the workaround won’t need to be around long as Comcast has already escalated the issue with Google and the two companies’ technical teams are investigating the matter to get to the bottom of it. We’re hoping it won’t be long before we hear something more.
 
norweger said:
I bought a M9 recently, mostly for the 3GB RAM, and it is supposed to replace my M8. But it turns out the M9 is actually slower and more laggy when it comes to browsing in Chorme, and browsing in Chrome is what the phone is most often used for.

Here are videos. The M8 first.

Here is the M9.

Going from M8 to M9 in Chrome, kind of feels like getting ones hair pulled.
Click to expand...
Rubbish. I have the M9 and M8 and the M9 is a million percent faster than the M8. Chrome was a laggy mess on the M8 and is blazing fast on the M9.
 
rushmore said:
If sales stay as is, there might not be an "M10" and perhaps not a Qualcomm in current fashion. The 810 has resulted in a lot of damage to both HTC and the Q. Qualcomm is trying to partner with Samsung, but what does HTC do?

The 808 going in devices instead the 810 is a big deal. Analysts are not buying that the "The 808 was planned for the devices like the G4 all along". The price concessions afforded LG by Qualcomm must also be significant.

I appreciate the 810 is not the only factor and the device being more like a M8.5 has to do with it as well.
Click to expand...
Might not be an M10? That is a the dumbest comment I have read on here.
 
rushmore said:
LG was concerned enough to go with the 808 (basically a slowed down 810 with two cores off). The mean performance though should be better or equal due to less throttle spikes. The 810 is probably dead now for mass production phones. At least as far as being called the 810- now the 808.
Click to expand...
You are seriously misinformed.
 
New M9 was loading web pages slowly, 25-30 seconds for each page, over Comcast Wi-Fi. No problem on other WiFi or over Verizon mobile data.

Suspected Problem: broken IPV6 handling between Lollipop and a variety of Comcast router /modem.

Worked for me: Followed recco in a forum post on Phandroid, see above, to use DNSet app to move from Comcast to Google DNS. Problem solved without need to root phone.

Share with others as needed. Hope Google and Comcast are working to fix organically.
 
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HenryKrinkle said:
Interesting. I'll have to do a side-by-side comparison myself and report back. Did you see my earlier post regarding the comparative brightness of the devices? My M8 is definitely brighter than the M9. I wasn't expecting much of a difference in terms of display; but I thought the M9 would be the brighter device.
Click to expand...

Nope, but it is interesting that you say that. There are two reasons why I think the M8 is better for my use than the M9. The first is mentioned in the OP. The second – and most important reason – is that the screen feels just so much better on the M8. I read a lot of books on my phone, and I use both the Kindle and FBReader app, and the M9 can't render the sepia background properly in either app. The M8 and HTC Desire Z (my old, old phone) does that very well. Accoring to the test on Phonearea, the color temperature of the screen on the M8 is 7182 Kelvins, which they consider «Good», and the color temperature on the M9 is 8114 Kelvins which they consider «Poor».

I wasn't expecting any difference at all in the display, or that the M9 was marginally better, since they both are LCD displays. I am actually getting rid of my M9 and using an M8 instead.
 
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