Well? Did you?
Let's hear about it! arty: :cheers:
Let's hear about it! arty: :cheers:
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Have to go back to att today. Some how they did not activate one of my cards. Hopefully will get it straightened out and be able to order it today.
They have not reset the card. Now they told me by the end of the day. This has put a very bad taste in my mouth. Won't be doing this again that is for sure. If it is not done by tonight I will be back at att getting a refund on both phones.
Wow! 11 days!! And that's only with ATT...hate to think what's going to happen when Sprint and Verizon open up the flood gates. 4 days, 4 weeks, I guess it's all the same. lol
Woah, no reason to do that. You are one of the first people to have access to this phone. If you don't expect kinks to occur in something new like this, you're not being realistic.
Woah, no reason to do that. You are one of the first people to have access to this phone. If you don't expect kinks to occur in something new like this, you're not being realistic.
I could care less about the shipping time. Yes the 4 day thing was impressive but them to say 11 well Ok, but having a bug with the card? Customer service should be the first thing. They barlely spoke English and now I am 8 hours into this still waiting for them to respond. I too work with the public and if my turn around time was like this I would be out of a job and my company would go under. This is not how you do business and expect to do good at it. An update without me having to call would be nice. Hell at this rate even a little money back. 50 bucks would make me happy. As a society we are just supposed to expect shitty service from everyone?
After several more phone calls talking to a supervisor leaving a dinner party early so I could be home in front of a computer (Motorola request) explaining that the best way to resolve the problem was to give me a new pin to fix things with the customer while the continued to investigate so they could do more education I get an email from Motorola during the night telling me once again that att problem. So today at noon I will be back at att with the email I got and see what will happen next. I doubt this will be the last Motorola phone I buy but it is surely the last time I buy something at launch that you have design yourself.
True. Probably would not be so bad if it wasn't for the fact that it is my wife's phone we are dealing with. Her temper is very short when it comes to things not getting fixed to her satisfaction. Lol will let yall know the end result when I get back from att today.
Odd, I had to call Moto on Monday when they weren't able to see my AT&T account, the person I talked to sounded like she was from the US. Ended up finding out I had to purchase at full retail price, so be it.
.
How did you end up paying full retail? I have been trying with no luck. Was it a conversation direct with Motorola?
Thanks in advance.
Sent from my HTC One
Goodness, I'd be annoyed too, but at least you realize that to be an early adopter quite a few times you'll have some stupid hoops to jump through.
That's your blessing of being a gerbil in their experiments.