Help Third refurbished phone - support

[hove131]

Ok so I received a refurbed evo 4g about a week ago .... had issues making calls. Sprint mails me another one. I receive it today ... screen is all blotchy and not secured flush with frame. I was transferred 5 times ( willingly) trying to get them to make it right. I either wanted a new evo 4g ( not a refurb) or a different device. They told me all they can do is send another evo 4g. Im so pissed ... what is going to be wrong with the next one???

 

[Rxpert83]

I highly doubt you are going to be able to get a brand new EVO 4g. There is probably not any piles of them laying around anymore.

If you would have had this problem a few months ago you probably would have ended up with a brand new or refurbished evo 3D

 

[hove131]

ya i was hoping to atleast snag a 3d or galaxy ... these refurbed phones are junk

 

[Rxpert83]

I agree. But now that the EVO LTE is our all of the original EVO owners are trading in their EVO 4G's. So there are plenty of reburbished phones now where as they had none earlier.