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"This device was reset" Cannot use older ATT galaxy S7 Edge. Solutions?

Papamalo

Android Enthusiast
Hello all.
I recently received a used at&t Galaxy S7 (variant SM-G935A) that hadn't been used in over a year, and was looking forward to using it, when I encountered this message:
"This device was reset, To continue, sign in with a google account that was previously synced on this device"
I tried numerous sign in's all to no avail, and the previous owner doesn't even remember the password, (Probably why I was given this phone) so now I am stuck with a beautiful looking brick. They said that had done a "factory reset" So I assumed it would be blank and that I could sign in with my google account, but that is not working.

Does anyone know how to overcome this problem?
thanks!
PM
 
They haven't used it in over a year, and didn't even remember they had one. (84 years old) Guess I was gifted a brick. Lol
 
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