• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

This sucks hope its not true

thrashmaster

thrashmaster

Lurker
I just spoke to a tmbole rep. and she said that all phones won't be shipped until after oct 22 even if you ordered it on sep 23 like me
 
thrashmaster said:
I just spoke to a tmbole rep. and she said that all phones won't be shipped until after oct 22 even if you ordered it on sep 23 like me
Click to expand...

Yeah I was told by one rep that I would have it at my door on the 22nd. Another rep told me I would have it in the first week of november. And I had another rep told me I would get it on the monday after the 22nd.
 
sleebus.jones said:
The reps are not always the best informed folks. I bet you call back and get a different answer.
Click to expand...

dballz said:
Yeah I was told by one rep that I would have it at my door on the 22nd. Another rep told me I would have it in the first week of november. And I had another rep told me I would get it on the monday after the 22nd.
Click to expand...

I'm not surprised. If there's one thing where TMUS falls down, it's in getting their CC reps to all spout the same story. I've seen numerous examples of them telling the caller virtually anything to get them off the phone. More than likely, this is because call centers run on agent stats, and one of the most important ones is how many calls they handle per shift. Low numbers get you put on probation, and eventually fired. I know, because my wife used to compile those stats (different company tho).
 
If you placed you order before Oct 3 you will get it by the 22nd. After then it could take up to Nov 10th. This was because they sold out of thier pre-order estimate and now have 1.5 Mill pre-sales. Stores are going to be the same way.... If they run out of phones it is going to take a couple weeks to get restocked due to the demand. Get there early!!!
 
You must log in or register to reply here.
Back
Top Bottom