Throttle or bad service?

[Metsfan67]

Hi all,
I am a very heavy user, I use anywhere between 2 to 6 gigs a month. Over the past month or two, I have noticed that my service notification says "1x" instead of "3G". Does this mean that I have no service, or am I being throttled? If I am being throttled, is there any way to get over It?

 

[dautley]

If you were being throttled you would still get the 3G icon, Verizon would just be slowing the data connection to your phone.
It sounds like a no service issue. If you usually get 3G you should call Verizon. They may be having issues with the cell tower in your area.

 

[pool_shark]

It was my understanding that only customers that signed up after Feb. 3rd would get throttled if they were in the top 5 percent.

1x would happen if you have a bad signal, not sure if that's how they handle the throttling or not.

If you are being throttled, the only way to handle it would be to use wifi, which I use most of the time anyway because it's faster.