Totally Confused

[HEALTHYGRAM]

I have a Coby Android MID9742. I can open it and click on icons I can access web can't open content, can't open or retrieve from usb flash drive. I tried tech support but they did not seem to want to help. I DO NOT have knowledge of terminology used and manual does not help. Do I need to download anything in order to access functions. I did figure out how to connect to Wifi.

 

[Metroid Prime]

Greetings and welcome to AF.

Great to have you here as our newest member and hope you find the forums here both fun and helpful.
Try heading over to your devices area of support here Coby Kyros MID9742 to find all sorts of helpful info and troubleshooting. I'm sure the members over in that area can help you out. If you need any help or have any questions please feel free to ask.
Enjoy the forums.