Touch screen issues

[andyc2004uk]

Hi folks

I'm having an issue with my touch screen on my Oukitel k6000 pro. When scrolling or typing, the lower section of the will become unresponsive or behave in a weird way. I've attached a video using a screen test app to show what I mean.
At first I thought it was the screen protector I was using as when I took it off, the problem seemed to stop. However, now with a naked screen it still does it sometimes.
Does anyone know if it is a hardware or software issue?

Thanks in advance 😀

 

[Xavier Black]

It might be some ad ware the app you uninstalled brought with is making you freeze..
Try to go into recovery, clear the cache and delvik as well..

Let me know.

 

[andyc2004uk]

Thanks, I'll try that when I get a free minute. I have factory reset it as well and that didn't cure the problem, if it is an app/adware could it survive a factory reset?

 

[andyc2004uk]

Also will that mean that I have to reinstall a Rom or not? I've not dabbled in the recovery mode for ages

 

[andyc2004uk]

Never mind, I've tried wiping the cache partition and it doesn't seem to have made any difference. Can't find the dalvik cache either...

 

[andyc2004uk]

Situation seems to have resolved itself... I found an article that said knocking on the corners of the screen can realign the digitizer. I thought it to be hocus pocus, however... Either it's a massive coincidence or it has had some positive impact. Or it was wizard aliens. Who knows...