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"Touch + to customize home screen"

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Android Question

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I have an LG Lucid 2 and I too have this message in the middle of my home screen and I can't get rid of it. I've called Verizon and LG and they are clueless. LG says they've never heard of such a thing. They only suggest I go to the store and have them check it. If someone knows something and can help, please reply.
 
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