I got a Note 2 just after release.
It got stole right out of my hand while on a "999" call asking for help during an incident.
I then was told by the insurance to go and buy a replacement on expenses and I'd be refunded via my employer.
The replacement had several strange behaviours... I wont go into them all many were subtle or hard to clearly identify in 48 hours.
What i was able to clearly identify was that the screen would mistake a "Hover" for full contact with the stylus.
This made using the stylus impossible as you couldnt reliably take it on and off the screen.
I would confirm I have now had 3 of these phones and this was a Fault. I assume it was an unusual one. but it others may have experienced it and assumend it was a design flaw.
diagnosis:
turn on "developer options" in the settings.
in "input" turn on BOTH "Show Touches" and "Show pointer Location"
you can now always see a small circle if the stilus is "Hovering" and a thin blue line if stylus or finger is touching the screen, with a red line in 2 shades for where it is removed from the screen while swiping.
If you have this fault the circle will dissapear and be replaced with the blue line tracing the movemnt of the stylus.
THIS is a warrintee fault. you can get your handset swapped with no questions asked as long as you dont leave the problem to sit past the "reasonable period" from the shop or other seller where you bought the phone.
In the UK the Carphone Wearhouse will swap on a "No questions asked" basis for just 14 days.
the first guy on the phone and the first guy in the shop both said that the detection of a hover was a "Feature" and not a fault and I had to use the debugging mode to prove it was a fault.
remember to backup your phone to the cloud services before swapping so you dont loose sms's photos etc.
Is anyone else experiencing this fault?
It got stole right out of my hand while on a "999" call asking for help during an incident.
I then was told by the insurance to go and buy a replacement on expenses and I'd be refunded via my employer.
The replacement had several strange behaviours... I wont go into them all many were subtle or hard to clearly identify in 48 hours.
What i was able to clearly identify was that the screen would mistake a "Hover" for full contact with the stylus.
This made using the stylus impossible as you couldnt reliably take it on and off the screen.
I would confirm I have now had 3 of these phones and this was a Fault. I assume it was an unusual one. but it others may have experienced it and assumend it was a design flaw.
diagnosis:
turn on "developer options" in the settings.
in "input" turn on BOTH "Show Touches" and "Show pointer Location"
you can now always see a small circle if the stilus is "Hovering" and a thin blue line if stylus or finger is touching the screen, with a red line in 2 shades for where it is removed from the screen while swiping.
If you have this fault the circle will dissapear and be replaced with the blue line tracing the movemnt of the stylus.
THIS is a warrintee fault. you can get your handset swapped with no questions asked as long as you dont leave the problem to sit past the "reasonable period" from the shop or other seller where you bought the phone.
In the UK the Carphone Wearhouse will swap on a "No questions asked" basis for just 14 days.
the first guy on the phone and the first guy in the shop both said that the detection of a hover was a "Feature" and not a fault and I had to use the debugging mode to prove it was a fault.
remember to backup your phone to the cloud services before swapping so you dont loose sms's photos etc.
Is anyone else experiencing this fault?