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Help Touchwiz Home has Stopped Working since Lollipop Update - Galaxy S4

I had the same problem but when I went to my settings and turned off all motions and gestures it fixed the issue and I was able to move my apps around again.
 
amandalannon said:
Hi, having tried all the above except the installing Nova and factory resetting. I fiddled with the phone and went through it's own settings. After tweaking and resetting all things in "My Device" lo and behold, I now have touchwiz working. Hurrah. Sorry, I cannot tell you exactly which tweak did the trick, but go give it a try, maybe you will be successful in pinpointing the culprit. Power to the people.
Click to expand...
Thanks so much for this! I was having this problem with my S4 after the update and I ended up having to turn off all the motion gestures and air view things (which I never use) before it went back to normal.
 
Tim102 said:
To Funkylogik

How does Nova work? Will it override Touchwiz? All I simply want to do is remove some of the icons that are on my main homepage currently, sort the apps in my own order and put folders on my main home screen to contain my most frequently used apps.

Thanks
Click to expand...


You can mimmick it to look almost exactly like touchwiz and function pretty similarly as well :P it's just 100000 times less laggy.
 
Tim102 said:
Hi

My Galaxy S4 upgraded to Android v5.0.1 (Lollipop) last night. Since the update my Home screens have completely changed and I wanted to get them back in a way I had organised before the update, apps in different folders contained in the main home screen etc. However, when I try to move an app into the folder by doing the long-press on the app icon an error message always comes up 'Touchwiz has stopped working' and I can't move the icon anywhere.

Has this happened to anyone else since their update? I really would like to remove some of the 'clutter' on my home screen because it's so frustrating and organise my apps into folders like I had them before.

Is there any way of fixing this issue without doing a factory reset, and does that even work?

It's a UK model on the O2 network

Thanks in advance for your help!
Tim.
Click to expand...

I also have an S4 (US). Updating to Lollipop caused this problem. Clearing cache and data do not work, but it cleared my icons off the pages along with my HOME page . Try turning off the motion and gestures on the phone (my device settings). That worked for me. Short of doing a Factory Reset and losing data.
 
Last edited:
amandalannon said:
Hi, having tried all the above except the installing Nova and factory resetting. I fiddled with the phone and went through it's own settings. After tweaking and resetting all things in "My Device" lo and behold, I now have touchwiz working. Hurrah. Sorry, I cannot tell you exactly which tweak did the trick, but go give it a try, maybe you will be successful in pinpointing the culprit. Power to the people.
Click to expand...
This also helped me as well! Thank you for finding and sharing the solution! It was driving me nuts!!!
 
Tim102 said:
Hi

My Galaxy S4 upgraded to Android v5.0.1 (Lollipop) last night. Since the update my Home screens have completely changed and I wanted to get them back in a way I had organised before the update, apps in different folders contained in the main home screen etc. However, when I try to move an app into the folder by doing the long-press on the app icon an error message always comes up 'Touchwiz has stopped working' and I can't move the icon anywhere.

Has this happened to anyone else since their update? I really would like to remove some of the 'clutter' on my home screen because it's so frustrating and organise my apps into folders like I had them before.

Is there any way of fixing this issue without doing a factory reset, and does that even work?

It's a UK model on the O2 network

Thanks in advance for your help!
Tim.
Click to expand...
All you have to do is download Nova. I updated my phone at work and when I got off...man I IRRATATED to say the least. I downloaded Nova and I'm back up and running again.Having to try 1million things was annoying, but it's good to go again.
 
benzt said:
I had the same problem few days ago and believe me I tried everything except factory reset. I almost done it this morning but Amandalannon's post made me curious. So I went to "my device" and opened air view, turned everything off under air view and restarted it. Walaaaa! problem solved, now I can rearrange all my icons again.. I hope it will do the same to all of you having problem with touchwiz.
Click to expand...

Guyz..!! I had the same problem when i upgrade my device to Lollipop, i was so irritated about this technical issue.. Trust me i was doing same what Benzt was saying, it works perfectly fine now.. I didnt even do a factory re-set.. Now i can simply organize my apps & move into other places...

Thanks alot Bent, you are great & much appreciate..
 
wow, that just went right over my head, my touch wiz has stopped working and I dont want to do a factory reset. I have over 2000 pictures and notes on my phone.
 
Hi

I've also just done the update on my GS4 and now it's telling me I have no signal to make calls? In setting's it says to insert my Sim card ( im on Orange) but it is inserted, so I've taken it out and tried again but it's still telling me to insert my Sim?
Anyone else had a similar problem?
Any help would be much appreciated...
 
Tim102 said:
Hi

My Galaxy S4 upgraded to Android v5.0.1 (Lollipop) last night. Since the update my Home screens have completely changed and I wanted to get them back in a way I had organised before the update, apps in different folders contained in the main home screen etc. However, when I try to move an app into the folder by doing the long-press on the app icon an error message always comes up 'Touchwiz has stopped working' and I can't move the icon anywhere.

Has this happened to anyone else since their update? I really would like to remove some of the 'clutter' on my home screen because it's so frustrating and organise my apps into folders like I had them before.

Is there any way of fixing this issue without doing a factory reset, and does that even work?

It's a UK model on the O2 network

Thanks in advance for your help!
Tim.
Click to expand...
Don't do factory reset if i can fix this problem with out changing factory settings or even any addition n deletion of any applications.
Plz email me at fahad.nauman9@googlemail.com
 
Simple fix! No factory reset or 3rd party apps to load. Go to your device settings. Go to Motions and Gestures. Turn off the Motion control. This will disable functions like screen control when moving your device to and from your ear in-call. However, it will allow Touchwiz to operate. After you finish moving things, just turn the setting back. Given that this is a bad interaction with Samsung software that has occurred on multiple networks, I'd say this is their problem. Let's see if they can fix it now.

Tim102 said:
Hi

My Galaxy S4 upgraded to Android v5.0.1 (Lollipop) last night. Since the update my Home screens have completely changed and I wanted to get them back in a way I had organised before the update, apps in different folders contained in the main home screen etc. However, when I try to move an app into the folder by doing the long-press on the app icon an error message always comes up 'Touchwiz has stopped working' and I can't move the icon anywhere.

Has this happened to anyone else since their update? I really would like to remove some of the 'clutter' on my home screen because it's so frustrating and organise my apps into folders like I had them before.

Is there any way of fixing this issue without doing a factory reset, and does that even work?

It's a UK model on the O2 network

Thanks in advance for your help!
Tim.
Click to expand...
 
llima said:
Hi Tim,

I've got exactly the same issue and it's driving me nuts. I can no longer move icons around without Touchwiz crashing. I've tried switching to Easy mode and back. I've tried clearing the cache. I've tried safe-mode. Nothing has worked yet. If anyone has other suggestions other than factory reset I'm all ears.

Cheers,
Luiz
Click to expand...

I had the same problem you have to go to settings/my device/motion and gestures and turn all of them off then you can move your apps and widgets to where ever you want. And then just go back and turn on your motion and gestures back on just remember these steps.
 
Tim102 said:
Hi

My Galaxy S4 upgraded to Android v5.0.1 (Lollipop) last night. Since the update my Home screens have completely changed and I wanted to get them back in a way I had organised before the update, apps in different folders contained in the main home screen etc. However, when I try to move an app into the folder by doing the long-press on the app icon an error message always comes up 'Touchwiz has stopped working' and I can't move the icon anywhere.

Has this happened to anyone else since their update? I really would like to remove some of the 'clutter' on my home screen because it's so frustrating and organise my apps into folders like I had them before.

Is there any way of fixing this issue without doing a factory reset, and does that even work?

It's a UK model on the O2 network

Thanks in advance for your help!
Tim.
Click to expand...


I had the same problem you have to go to settings/my device/motion and gestures and turn all of them off then you can move your apps and widgets to where ever you want. And then just go back and turn on your motion and gestures back on just remember these steps.
 
funkylogik said:
Other than a factory reset, all I can suggest chaps is installing a 3rd party launcher app like Nova :thumbsupdroid:
Click to expand...
I had the same problem you have to go to settings/my device/motion and gestures and turn all of them off then you can move your apps and widgets to where ever you want. And then just go back and turn on your motion and gestures back on just remember these steps.
 
funkylogik said:
Nope. Check out Nova :p
Click to expand...
I had the same problem you have to go to settings/my device/motion and gestures and turn all of them off then you can move your apps and widgets to where ever you want. And then just go back and turn on your motion and gestures back on just remember these steps.
 
benzt said:
I had the same problem few days ago and believe me I tried everything except factory reset. I almost done it this morning but Amandalannon's post made me curious. So I went to "my device" and opened air view, turned everything off under air view and restarted it. Walaaaa! problem solved, now I can rearrange all my icons again.. I hope it will do the same to all of you having problem with touchwiz.
Click to expand...

Mine is fixed. The answer for mine was found under 'Settings', 'My Device', 'Motion & Gestures', and then turning off the main switch for 'Motions'. I checked it 4x. This for mine was the culprit, when Verizon autoloaded the new Lollipop update. Hope this helps someond else. No need to Factory reset.
 
Hii....it has been a while since i bought my samsung j7..
Everything was working fine
But after some weeks..
Everytime i press on one of my folders
It says " Unfortunatly Touchwiz has stopped"
Ive tried to reset it
Clear cahce
Nothing seems to help
Plsss do help me with this pron
Ill really appreciate it :)
 
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