Help touchwiz not working!!!

[Janeprecious]

Hello...

My Galaxy S4 upgraded to Android v5.0.1 (Lollipop) last night. Since the update my Home screens have completely changed and I wanted to get them back in a way I had organised before the update, apps in different folders contained in the main home screen etc. However, when I try to move an app into the folder by doing the long-press on the app icon an error message always comes up 'Touchwiz has stopped working' and I can't move anywhere.

 

[redjama]

Factory reset is your friend. Especially after a huge update like lollipop. Your phone now has an entirely different way of running the apps on your phone. Its best to just factory reset.

 

[Janeprecious]

How to do that?..Where to find that.?

 

[funkylogik]

Can you get into Settings, backup and reset, factory reset?
This will wipe EVERYTHING from your phone btw!
You might wanna try clearing cache first.
With phone off, hold in Power, Home, and volume up until it vibrates to get into recovery mode.
There, use volume buttons to navigate to Wipe Cache Partition (or similar) then hit Home to select it then navigate to Reboot, hit Home to select it