I am having troubles to connect my Samsung Galaxy S6500 to PC (running Windows XP).
Despite numerous install/uninstal/reinstal of Kies or Samsung USB drivers, computer doesn't recognize phone internal memory and phone external sd card as new drives in Windows XP File Explorer.
Tried with both USB debugging option enabled and disabled without any success.
When phone is connected to PC always comes up dialog that new device "Mass Storage" is connected and trying to search and install driver. After end of this process informs that driver was not found.
In the device manager I observe that two drivers Samsung Android USB Modem and Samsung Android USB Composite Device are installed correctly however the Mass Storage driver is missing. The HW Ids for missing Mass Storage drivers are as follows:
USB\Vid_04e8&Pid_689e&Rev_0400&Mi_03&Os_NT
USB\Vid_04e8&Pid_689e&Rev_0400&Mi_03
USB\Vid_04e8&Pid_689e&Mi_03&Os_NT
USB\Vid_04e8&Pid_689e&Mi_03
USB\Vid_04e8&Pid_689e&Class_08&SubClass_06&Prot_50&Os_NT
USB\Vid_04e8&Pid_689e&Class_08&SubClass_06&Prot_50
USB\Vid_04e8&Pid_689e&Class_08&SubClass_06&Os_NT
USB\Vid_04e8&Pid_689e&Class_08&SubClass_06
USB\Vid_04e8&Pid_689e&Class_08&Os_NT
USB\Vid_04e8&Pid_689e&Class_08
See attached picture for details. Can anyone help to resolve this issue?
Thanks in advance
Despite numerous install/uninstal/reinstal of Kies or Samsung USB drivers, computer doesn't recognize phone internal memory and phone external sd card as new drives in Windows XP File Explorer.
Tried with both USB debugging option enabled and disabled without any success.
When phone is connected to PC always comes up dialog that new device "Mass Storage" is connected and trying to search and install driver. After end of this process informs that driver was not found.
In the device manager I observe that two drivers Samsung Android USB Modem and Samsung Android USB Composite Device are installed correctly however the Mass Storage driver is missing. The HW Ids for missing Mass Storage drivers are as follows:
USB\Vid_04e8&Pid_689e&Rev_0400&Mi_03&Os_NT
USB\Vid_04e8&Pid_689e&Rev_0400&Mi_03
USB\Vid_04e8&Pid_689e&Mi_03&Os_NT
USB\Vid_04e8&Pid_689e&Mi_03
USB\Vid_04e8&Pid_689e&Class_08&SubClass_06&Prot_50&Os_NT
USB\Vid_04e8&Pid_689e&Class_08&SubClass_06&Prot_50
USB\Vid_04e8&Pid_689e&Class_08&SubClass_06&Os_NT
USB\Vid_04e8&Pid_689e&Class_08&SubClass_06
USB\Vid_04e8&Pid_689e&Class_08&Os_NT
USB\Vid_04e8&Pid_689e&Class_08
See attached picture for details. Can anyone help to resolve this issue?
Thanks in advance
