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ugh!

Welcome to Android Forums, Sharon!

You should try rebooting your phone. Sometimes that's the easiest fix for a problem like that. There could be many reasons, but generally just asking the phone to restart can clear up a lot of them.

Those are actually two different phones. If you have them both then here are the links to the appropriate forums for you. You might want to check if this is a problem endemic to that model.

Samsung Fascinate - Android Forums

Samsung Mesmerize - Android Forums
 
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