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Unable to connect to woosim printer

I have just bought a Munbyn reciept printer for my business and despite following the instructions and the woosim printer being listed in my galaxy S6 list of printers it refuses to connect to it.
Can anybody help me with this please, getting desperate to get it working for my small business.
 
Looking into this further Munbyn apparently has several different printers, some with a wide range of support (desktop and mobile) some more limited.
https://www.munbyn.com/
Could you clarify as to just which one you're trying to get working? The specific model I.D. would make it a lot easier to determine what might be happening.
 
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