Unable to find virgin network

[emily0508]

Hi all, just got a Cubot X6 to replace my old pbone. I've put my sim in and its telling me that its roaming and for some reason is on T-Mobile when my network is virgin. I've tried changing my network manually and it says registered on network but its still saying Im on T-Mobile. Any help would be appreciated.

 

[kate]

Hi Emily, welcome to the site

Update: OP is in the UK, not US, where there is a GSM Virgin Mobile. The following applies to the US, not UK:

Unfortunately the Cubot X6 is a GSM only phone and will not work with the CDMA network that Virgin Mobile uses - it's not compatible with Virgin Mobile. For the most, part VM requires you to buy a Virgin Mobile branded device to use on their cell network.

 

[TDOW]

Hi all, just got a Cubot X6 to replace my old pbone. I've put my sim in and its telling me that its roaming and for some reason is on T-Mobile when my network is virgin. I've tried changing my network manually and it says registered on network but its still saying Im on T-Mobile. Any help would be appreciated.

Are you in Canada?

 

[emily0508]

No I live in the UK, I've sorted the the mobile problem if now just says I'm roaming but not all the time. Thanks for taking your time to answer my question.