Unlocked HTC Desire from Netherlands

[kartracer73]

Newbie ... Not sure if this is the correct forum for this but ...

I have an Unlocked HTC Desire A8181 that I bought from a friend who had not used it for over a year. He used it on the Fido network and I am trying to use it on Rogers. I'm not able to get any connection to the Rogers network at all and when I try to search for networks, I get "Error while searching for networks". The phone does see the SIM card and shows my phone number under Phone identity. I've email HTC asking the bands/frequencies this phone supports and received the following:

The Desire that you have is originally from the Netherlands and supports the following bands/frequencies:
HSPA/WCDMA: 900/2100 MHz
Quad-band GSM/GPRS/EDGE: 850/900/1800/1900 MHz

I understand 900/2100 MHz are not supported frequencies in North America but the GSM frequencies should be supported. I just want to get the phone to send and receive calls ... for now. Is there something I need to configure on the phone for this to happen? The phone is running:

Android version: 2.2.2
Baseband version: 32.49a.00.32U_5.11.50.26
Kernale version: 2.6.32.15-gf5a401c htc-kernel@and18-2 #1
Build number: 2.29.405.15 CL345208 release-keys
Software number: 2.29.405.15

Any help would be greatly appreciated.

Thank you.

 

[SiempreTuna]

You're sure the phone is actually unlocked ..?

 

[kartracer73]

Yes. I'm told if the phone is locked, I will see a message saying enter unlocking code or something like that. I'm not getting any message when I put my Rogers sim card in the phone.

 

[Hadron]

Hi kartracer73, and welcome to AF.

Have you tried setting it to 2G (GSM) only mode? Then do a search for networks and see whether it finds any.

If it doesn't, could you try your friend's SIM in it just to see whether that still works?

 

[kartracer73]

Hi Hadron, I just tried setting the network mode to GSM only but it reverts back to GSM/WCDMA auto after a couple of seconds with the Rogers SIM in the phone. I had to remove the SIM card, set the network mode to GSM only, shutoff the phone then place the SIM card in the phone. It is then the GSM only mode will remain. The sad part is I am still getting "Error while searching for networks" message I do not know anyone that is currently using Fido so I'm not able to try your second suggestion.

Is it possible that there is something wrong with the radio in the phone? Though it does show my phone number in the Phone identity section. I don't believe my phone number is written on the SIM so it must have come from the network. Thoughts?