Help Unremovable tracks in Google Play Music

[nickdalzell]

As if it weren't bad enough that Apple pulls the stunt of adding tracks into iTunes you don't want, it would seem that Play Music does the same thing.

I have a few tracks i never asked for in the app and i can't find any way to remove them like usual. one is from Busta Rhymes and there are a few others (Merle Haggard, M. Ward, etc) and none can be removed. here's a screenshot, showing the lack of a 'remove from libary' feature on those specific albums. the screenshot is when i had the album open and tapped and held on the part showing under 'my library.'



Is there a way around this? i don't have any interest in rap nor songs i never asked for.

 

[xTHExDRIZZLEx]

Try going to the album and removing the songs one at a time. From my experience, Google Play Music doesn't allow you to remove an entire album, instead you have to do one track at a time.

 

[zuben el genub]

Are those the "free ones"?
I don't use Google Music, but looking at account, there are some "free" albums that I can't remove, either.
I can clear Books, but not music.

 

[jhawkkw]

I think I have seen this on occasion. Last I checked, they can be removed via the web browser interface.

 

[nickdalzell]

Individually is what i screencapped. there is only one song per each 'free' album. Yes, these come from the app, whether or not you have All Access. occasionally there are new ones added, such as Busta Rhymes. I have no interest in them yet they are non-removable. they will play in shuffle mode, too.

If they can be removed via a PC browser, great. but what stops Google from adding any more they think i might like later on?

 

[xTHExDRIZZLEx]

Attached are the screen shots from my device. I'm able to delete songs individually, but can't remove the entire album. These are songs that were uploaded from my iTunes library.

 

[nickdalzell]

I'm speaking specifically of individual songs added from Google, not songs that i uploaded from iTunes. Google is pulling an Apple and adding songs to my library i never asked it too, and i cannot remove them.

 

[bjacks12]

That also applies to the songs that Google adds. See this one below. I sure as hell did not buy a 39 minute track called Exclusive Ninja Tune Mix. Google put that one in there. Select the song, not the album, and it let's you delete them.

 

[primetech]

To be fair (or just accurate), Apple listened to their users and let them remove the U2 album within what, a couple days after a few people complained?

Good luck getting a response from Google on that, lol.

 

[EarlyMon]

To be fair (or just accurate), Apple listened to their users and let them remove the U2 album within what, a couple days after a few people complained?

Good luck getting a response from Google on that, lol.

To be more accurate, Apple ignored the complaints for almost a week until the press got a hold of it and started a PR nightmare.

http://www.forbes.com/sites/amitchowdhry/2014/09/16/apple-launches-tool-to-remove-free-u2-album/

No idea why bjacks can remove his but Nick can't.

I have less of an idea why I've never gotten one of these weird downloads.

Anyway, I agree, it's a ridiculous practice - the music equivalent of bloatware.

 

[primetech]

Doesn't that mean Google Play Music, Books, Magazines, News, are all the equivalent of bloatware? Not that i'm surprised.
But hey, a couple days, six days, when you've been waiting over a year for Google to contact you those two seem identical.

 

[EarlyMon]

Doesn't that mean Google Play Music, Books, Magazines, News, are all the equivalent of bloatware? Not that i'm surprised.
But hey, a couple days, six days, when you've been waiting over a year for Google to contact you those two seem identical.

I'd call any unsolicited download, targeted at selling you something, bloatware. Having to ask for its removal is just adding insult to injury, imo, I don't care who the source or company is. I think a free sample is something to choose, not have forced upon you.

I don't follow what you mean about waiting a year for Google to contact you, I missed something - probably me with a reading comprehension problem, sorry.

 

[mikedt]

Why Busta Rhymes though, surely there's worse stuff to force onto the people?

 

[primetech]

I'd call any unsolicited download, targeted at selling you something, bloatware. Having to ask for its removal is just adding insult to injury, imo, I don't care who the source or company is. I think a free sample is something to choose, not have forced upon you.

I don't follow what you mean about waiting a year for Google to contact you, I missed something - probably me with a reading comprehension problem, sorry.

That's just a bad example with very little context about how Google doesn't have very good customer support turnaround. At all.

 

[EarlyMon]

That's just a bad example with very little context about how Google doesn't have very good customer support turnaround. At all.

Oh, gotcha. In that case, I completely agree.

 

[bjacks12]

No idea why bjacks can remove his but Nick can't.

Because I selected the individual song. He selected the album. GP Music has different menus for songs than for albums.

 

[nickdalzell]

Personally i define 'bloatware' as any app pre-installed into the /system/app partition that can't be removed unless you root your device and which you'd never use.

Personally i find Google apps, which in my experience are frustrating to use, crash often, chew through data for no reason, keep unneeded services in memory 24/7 as bloatware. I much prefer Samsung's own apps, which are user friendly, don't rely on vague icons in the action overflow (took me forever to differentiate between 'mark as unread' and 'compose' in Gmail's latest update--often mistakenly composing a message and then having to delete the draft and go back and try the other icon) or unknown gestures, and 'just work' over Google's. When i'm using an LG device i just use 1Mobile Market or preinstalled LG Apps.

But either case, preinstalled apps that need root permissions to remove are bloatware no matter how you slice it.

FYI there was only one song in the album. doesn't matter if i select it individually (as i screencapped) or select the album in the library. it has no 'delete' option. I'm stuck with it unless i remove Play Music, which, after i get my Amazon MP3 library in sync with my Play Music library, will be uninstalled post haste. However, given how utterly confusing the UI is, i might have done it wrong. i tapped and held the song and every option except delete (download, buy, etc) showed. with Samsung's Music player, you tap and hold ANY song, and delete is easy.