Help Unresponsive screen

[Destiny Richie]

I have a Samsung Galaxy S5. Its only been dropped twice about 7 months ago. Well about 3 months ago it started acting up. The phone will freeze and I have to hit the power button and unlock it again. Sometimes it freezes before I can even type in my password. Now, It won't do anything. The buttons and notification lights work but the screen is pitch black. When I take the battery out and put it back in and turn it on, the screen is fuzzy and it just starts doing the same thing again. Someone please help!!!

 

[Hadron]

Can you get into recovery mode? It will involve booting while holding one or more keys down (for a Samsung I think it will be "volume up" plus either power or power + home). If you can get into recovery you can try a factory reset. That may help if it's a software problem, won't if it's hardware. If it is fuzzy & unresponsive in recovery mode then it's not software.

If it's hardware the only thing you can do is get it repaired.

Personally I suspect it is hardware. Software problems do not usually get progressively worse like this.