I have a Samsung Galaxy S8+ mobile and in the last few weeks, I have started receiving unwanted full screen ads immediately after swipping to open my phone. The present ad is from Kartel. A common denominator in the ads is that they say "Top on Google Play" with 5 gold stars. How can I stop them appearing? I have tried clearing cache but to no avail.
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Help Unwanted Ads on Samsung Galaxy S8+
- Thread starter colincam
- Start date
you have an adware problem. it probably came from a recent app you installed. try uninstalling the most recent apps and see it it goes away. also wipe cache after uninstalling each app. sometimes the adware could be in the cache and if not wiped, you will still have the same problem.
svim
Extreme Android User
Try restarting your S8 Plus so it's running in its Safe Mode:
https://www.hardreset.info/devices/samsung/samsung-g955f-galaxy-s8-plus/safe-mode/
If you don't see that popup ad problem when it's running in Safe Mode, the issue is probably something that's more easily fixable as it's apparently tied to some app you've installed that is or has become compromised. You still need to determine just which one but it's a start.
If you're still seeing that popup ad problem in Safe Mode, the problem is probably a bit more involved. It's probably some exploit that's more insidious, something that has installed itself into the operating system itself. These aren't as common but when they occur can be hard to nullify. You might have to resort to flashing your phone with a stock ROM to permanently remove it.
https://www.hardreset.info/devices/samsung/samsung-g955f-galaxy-s8-plus/safe-mode/
If you don't see that popup ad problem when it's running in Safe Mode, the issue is probably something that's more easily fixable as it's apparently tied to some app you've installed that is or has become compromised. You still need to determine just which one but it's a start.
If you're still seeing that popup ad problem in Safe Mode, the problem is probably a bit more involved. It's probably some exploit that's more insidious, something that has installed itself into the operating system itself. These aren't as common but when they occur can be hard to nullify. You might have to resort to flashing your phone with a stock ROM to permanently remove it.
Cryin_Lion
Lurker
Did your problem ever get solved?