usb device not recognized huawei ascend

[Android Question]

usb device not recognized huawei ascend
Huawei G510-0100 Android version 4.1.1
I am using a laptop with Windows xp
please help

 

[Rukbat]

1) Make sure you have any necessary drivers installed in the laptop.

2) Try a different USB cable. Yours could be defective.

3) Plug directly into a USB port on the laptop, not to a USB hub. Some hubs don't work with some phones.